Last Updated: February 2nd, 2025
The following Terms of Service (“Terms”) constitute a legally binding agreement between AI Phone Co (“AI Phone Co,” “us,” “we,” or “our”) and you—either individually or on behalf of your employer or any other entity you represent (“you” or “your”). These Terms, along with our Privacy Policy, govern your use of AI Phone Co’s services, software, and platform (the “Subscription Service” or “Services”). By accessing or using the Services, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of an organization or entity, you represent that you have the authority to bind that organization to these Terms.
AI Phone Co grants you a non-exclusive, non-transferable license to access and use the Subscription Service for your internal business purposes, in accordance with these Terms and the applicable Order Form. This license is limited to use by you and any authorized users (“Users”). You are responsible for maintaining the network connections that enable your access to the Subscription Service, ensuring only authorized Users have access, and taking all commercially reasonable steps to protect the Service from unauthorized use.
Your access to the Subscription Service is subject to the number of Users, storage amounts, interaction volume, or other limits purchased and stated in the Order Form (“Volume Limitations”). If your usage exceeds these Volume Limitations, you agree to pay for the additional usage at AI Phone Co’s then-current rates. You may add additional licenses (e.g., more Users or more interactions) at any time by executing a new Order Form.
Where permitted by the applicable Order Form, you may extend the use of the Subscription Service to your Affiliates, provided all licensing restrictions and obligations are met. You remain responsible and liable for compliance by your Affiliates, including any breaches. Volume Limitations stated in the Order Form apply collectively to you and your Affiliates.
If you enable or integrate any third-party application (including websites or software) with our Subscription Service, you acknowledge that AI Phone Co may allow those third-party providers to access your data as needed for interoperation. AI Phone Co is not responsible for any exchange of data between you and such third-party providers, and your ability to use or continue using those third-party applications depends on their terms and relationship with AI Phone Co.
Each party agrees to treat any information designated as proprietary or confidential (“Confidential Information”) by the other party as confidential. The receiving party will use such information only for the purposes disclosed and not for its own benefit without written consent. Each party must protect the other’s Confidential Information with at least reasonable care and promptly notify the other of any actual or threatened unauthorized disclosure.
You agree not to upload or store any sensitive personally identifiable information (“SPII”) within the Subscription Service. If you or any User does so, you (and not AI Phone Co) assume any and all liability that may result.
During an active Order Form term, AI Phone Co warrants that: (i) the Subscription Service will materially conform to the provided documentation; (ii) the Service will be provided according to any applicable Service Level Agreement; and (iii) Technical Support will be provided in a competent and professional manner. AI Phone Co does not warrant uninterrupted or error-free Service. If we breach this warranty, we will use commercially reasonable efforts to remedy the issue at no additional cost to you.
EXCEPT AS EXPRESSLY STATED IN SECTION 7, AI PHONE CO PROVIDES THE SUBSCRIPTION SERVICE “AS IS” AND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT REPRESENT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE INTERNET OR RELATED NETWORKS WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS OR BUSINESS) ARISING OUT OF OR RELATED TO THESE TERMS OR THE SUBSCRIPTION SERVICE, EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
Except for your content, AI Phone Co owns all rights, title, and interest in and to the Subscription Service and its underlying technology. We grant you a limited, non-exclusive license to use AI Phone Co’s content solely in connection with your authorized use of the Subscription Service.
You retain all rights and ownership to any content, data, or information you or your Users upload or submit to the Subscription Service (“Customer Content”). You grant AI Phone Co a worldwide, non-exclusive license to process, store, and transmit Customer Content as necessary to provide the Subscription Service.
You are responsible for all activities that occur under your User accounts and for Users’ compliance with these Terms. You agree not to:
Last Updated: February 2nd, 2025